News
Training Day: CBL employees receive customer service training with CBITD Sales and Marketing Director Caitlin Baker.
Hot stuff! Crew members undergo practical training in fire extinguisher use with the Portland Fire Department.
Summer Sailing Schedule
The Summer Sailing Schedule is now in effect. View the schedule here. Printed schedules are available at the terminal.
New Board Adopted Meeting Dates
The following dates have been adopted by the CBITD Board of Directors for the following committees:
- Executive Committee: 1st Thursday of the month at 7:45 AM
- Rate Structure Committee: 1st Thursday of the month at 8:00 AM
- Operations Committee: 2nd Thursday of the month at 7:45 AM
- Finance Committee: Wednesday before the Board meeting at 7:45 AM
- Board of Directors: 3rd Thursday of the month at 7:45 AM
Fuel Surcharge Approved
At the Special (Emergency) CBITD Board of Directors meeting on Friday, March 28th, the Board approved a fuel surcharge increase of $.50 for all adult passenger trips to all islands and $.25 for senior, child and handicapped trips. The fuel surcharge will take affect on May 1st.
Expired Ticket Refund Policy
The CBITD Board of Directors has approved a change in the expired ticket refund policy. The new policy now states:
After a ticket has expired, each ticket can be turned in at the ticket counter toward the purchase of one ticket of the same type (e.g. adult for adult, child for child). The cost for swapping each ticket will be 25 cents per ticket. The cost for swapping an expired vehicle ticket will be $1.00.
The current refund policy stands for commuter tickets and monthly passes.
Downbay Vehicle Reservations Now Online
Our new on-line vehicle reservation for Down Bay islands is now available on our Vehicles page (click on "Vehicles Down the Bay").
Board of Directors Contact Information
The representative elected from your island to the Board of Directors is your best source of information concerning developments at CBITD. We encourage you to stay in touch with your representative by expressing your opinions and ideas. He or she can then make your views known should you be unable to attend the monthly Board of Directors' meetings. The Board is making decisions for you, so let your views be heard! The updated directory of contact information for all Board members is available on our Board page. Printed copies are also available at the ferry terminal.
CBL On-line Store
The Casco Bay Lines On-line Store is now live, and the response has been excellent. We appreciate everyone who has visited the store, and encourage those of you who have not visited the store to do so. Available items include t-shirts, hooded sweatshirts, hats, mugs, keychains and coasters. Visit the CBL Store now!
Advertising on the CBL Website
As you know, Casco Bay Lines is a gateway to the Casco Bay islands. Our website is a great resource for islanders and tourists alike. It is often the first stop for someone planning a day trip, planning an island vacation, or considering moving to the islands. In an effort to take our website to the next level, we are creating a web page with resources for folks visiting our website by providing a directory of services on the Casco Bay Islands. The directory will include island-based businesses but also mainland businesses that provide services to the islands.
We hope that you will be a part of this endeavor and reap the benefits of the additional exposure by advertising your business or service. The cost of advertising will range anywhere from $50-$300 a year depending on the size of the ad. For additional information please contact Caitlin Baker, Sales Director at caityb@cascobaylines.com or by calling (207) 774-7871 x105.
CBITD Weapons Policy
The following policy was adopted by the CBITD Board of Directors on November 16, 2007:
No weapon* of any type may be carried onto or into any Casco Bay Lines vessel, pier, or terminal, except upon satisfaction of all of the following conditions:
- The person carrying the weapon has all necessary permits and licenses;
- The weapon is packed or contained in a carrying case or sheath and the weapon is kept out of sight;
- The weapon is never handled or displayed while on the vessel, pier, and/or at the terminal;
- The person carrying the weapon never leaves it unattended while on
the vessel, pier, and/or at the terminal;
- Firearms are unloaded and ammunition is packed separately.
*The term "weapon" shall be interpreted broadly to include any firearms, bow and arrow, knives (excluding a small jackknife for personal use) or other instrument of attack/defense or for hunting purposes.
Casco Bay Island Resident Questionnaire
The response to the Islander Questionnaires has been great. It gives us information for future planning, scheduling and general needs. Thank you to all who took the time to fill out the questionnaire. The information has been tabulated and results are available for download here.
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